4th IODC

Blog IODC 2016
Madrid. October 6-7, 2016


Building Open Data Capacity through e-Skills

May 12, 2015 by IODC3

A guest post by Zoran Mitrovic for the Capacity Building Action Track.

The effective delivery and beneficial use of open data is inevitably dependent on ICT skills: ‘e-skills’. Yet e-skills – the ability to develop and/or use ICT to adequately participate in an increasingly technology-dominated world – are in a very short supply in developing countries. This alone hinder the wider use of Open Government Data (OGD) in these countries and, in that way, severely limit the impact of opening government data. Our recent research for the Open Data for Development project of the Open Data Working Group of the Open Government Partnership, conducted in two developing countries, South Africa and Namibia, has confirmed this fact.

What skills do data publishers and users need? To address this question, we developed an open-data e-skills taxonomy and sought to determine which were needed for data provision and use. We found that government officials (OGD providers) need to be highly skilled, possessing high level of ICT professional skills (e-Practitioners skills) and (at least) basic data manipulation skills (Data Literacy). On the other hand, for an independent use of OGD, citizens need a combination of basic ICT skills (e-Literacy Requisites) and Data Literacy.

Acquiring these e-skills, however, is a very tall order for the majority of people in many developing countries as the simple concept of ‘data literacy’ needs not just awareness, but also a specific set of data manipulation skills and experiences. To make things more complex, data literacy is built on e-literacy pre-requisites – and upon the basic ICT skills that are, as we point out in the research, in very short supply in many developing countries. We have named this practical inability of the majority of citizens in developing countries to use OGD independently as the ‘OGD e-Skills Related Gap’. The nature of this gap suggested that immediate bridging of this gulf is not possible without involvement of a third party: which is this study we identify as OGD intermediaries – whether individuals or organisations.


However, intermediaries are not the complete solution. Although they can create a symbiosis between the data providers, data and data users, their role can raises new concerns, such as possible biases in their interpretation of OGD. Intermediaries can also become a permanent substitute for e-skilling citizens, which would act against very definition of openness.

For this reason, we suggest that there is a need for a systemic solution to equip citizens in developing countries with data literacy. We propose that data literacy becomes a part of a school curriculum and also an integral part of the current e-skilling initiatives such as South African National e-Skills Plan of Action.

In our full paper we also suggest that policy-makers consider some strategic, operational, technological and social policy implications, which should be aimed at the OGD capacity building through e-skills acquisition. However, this study should be seen as embryonic as it only opened up exploration of e-skills as an important facet of the OGD related capacity building. Hence, more research is needed in order to produce more general e-skills framework for OGD related capacity building in developing countries.

Read the full paper here.

Join the discussion

Is it realistic to build the e-skills of citizens to access open data directly? Or will be always need to rely on intermediaries? What should the balance be between supporting intermediaries and direct skill-building in capacity building investments?



  • Delight Aniche

    May 19, 2015 at 02:16

    If any lessions were learned from the 25 years of the web globally and about 15 years of it in Nigeria, it would tell us that it is very realistic to build the e-skill of citizens to access open data directly. I remember when I use to travel from Owerri, Imo State to Lagos – a journey of more than 6 hours, just to browse. When you need training to learn how to send or read mail from an e-mail account an expert helped you to create for a fee but the advent of platforms like Facebook which provided opportunity for constant and fun use changed the digital literacy curve. I believe same will happen in open data so long as we adequately support e-skill building for citizens and the crucial role of intermediaries at this teething stage of open data


  • Zoran Mitrovic

    May 19, 2015 at 16:43

    Agree Delight, it is going to take some time but is worth trying. In South Africa, we have the National e-Skills Plan of Action, which advocates a multi-stakeholder involvement in e-skilling the Nation for “equitable prosperity and global competitiveness”. The next version should include e-skilling for open data.


  • Tunde Osinjolu

    September 22, 2015 at 07:09

    For every positive development that is a need and necessity CHANGE is adopted, embraced and acquired without measuring consequences (Financial and Mental stress). The phenomenal acquisition of knowledge and deployment of electronic messaging, payment and shopping in Nigeria is incomparable looking at the level of economic, industrial and social development prior to the evolution of Internet. Despite its shortcomings coupled with the extra financial implications, the villagers and low ebbed prefer the medium. Open Data through e-skills will not only make skill acquisition available but will increase and speed up development as each and every individual will not need to approach or beg for knowledge, it will now be the choice of that person because its always for you.


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